Frequently Asked Questions

If you have a question that is not answered here then please email us.

FAQs

We use tracked delivery services, we ship from the EU, we charge €5 for UK and EU and €10 for the rest of the world.

If you are in the EU then what you see is what you pay. Unfortunately for the UK and the rest of the world we can't predict customs charges or local taxes. They are your responsibility and any orders returned due to unpaid customs fees will not be refunded under any circumstances.

We accept returns, but please read our return policy first.